Comments on: An eBay Seller Shipped an Empty Box and I Lost $370, this is How to Protect Yourself and Receive Refund

By: Steph

Steph — Tue, 21 Dec 2021 17:07:10 +0000

Can somebody explain what the scam or how this one works. I ordered a purse and wallet through mercari. When I recieved package from usps box was empty. I noticed but didn’t pay to much mind that the senders address from the seller was not from Arizona as this is where purse was shipping from. Didn’t pay anymore mind to that. I opened claim with mercar. Seller denies shipping empty box. Mercari refunded my money and paid seller gave seller an automatic 5 star rating. Case resolved. Bout a week goes by and what pops up in my P.O. Box but a package (the purse and wallet). Oddly I look at shipping label and see the label now says it was sent from Arizona. I don’t understand what exactly happened or why. Let me just say the first empty box I received had shipping address from Utah inside the box was a hand made card stamped saying “thank you steph” seller apparently took time to stamp me a thank u card with my name on it. My question is how and why. Any insight?

By: Davina

Davina — Thu, 16 Dec 2021 10:56:22 +0000

In reply to Larry. Well said. I also sell on Ebay. I work super hard to keep my customers happy. We also get customers scamming us. Not all sellers are bad nor all buyers are bad. Communication is key.

By: Honest Ebay buyer

Honest Ebay buyer — Tue, 06 Apr 2021 00:39:28 +0000

I bought two purses from a seller (fernmar7517) on Ebay that turned out to be a counterfeit item. I got the two purses authenticated by professionals and through Entrupy. I immediately requested a to return the item and get a refund for the two purses and the seller gave me a hard time. I had escalated this issue to Ebay and they were able to give me my refund. After that, I have received abusive and threatening messages from the seller (fernmar7517). I reached out to Ebay and they didn’t do anything. I wrote a review the product I purchased warning other buyers of this counterfeit item she is selling and she threatened me to remove my feedback but I didn’t. She reached out to Ebay and Ebay suspended my account. This is unfair as I am victim of fraud. Nothing happened to seller who continues to sell the counterfeit items on her page. My whole account got suspended and I am not able to use it anymore and Ebay took the side of a fraudulent seller (fernmar7517). I just cannot believe this!

By: Jason

Jason — Sat, 28 Nov 2020 16:08:39 +0000

Ebay’s Policies and customer service is just ridiculous to even deal with. They have sellers that don’t even have the products they are even selling sometimes. I ordered a product that was never sent with no tracking number, but the seller didn’t mind keeping my money. I wrote the scam seller to give me my money back. They gave me all my money back except a shipping fee for something they never shipped to begin with. I managed to get this credited back. Another instance of having an issue with eBay is buying a beanbag during the weekend that almost every company or shipping company does not even ship on weekends, but my order seemed to ship anyway after I cancelled in within ten minutes of ordering it. I had to pay a hundred bucks for ebay’s return shipping which was complete bullshit. Then I asked for it to be credited back since I cancelled my order and shouldn’t have to pay for something I didn’t want in the first place. They kept on telling me to deal with the seller even though the charge was through eBay. I had a backend billing agent call me back to tell me that eBay was going to credit the return fee despite their policies and processing of this cancelled order. That never happened. And everyone in ebay’s customer service has no clue of other departments calling you in their system. So you have to explain everything each time you talk to the over seas people over there that end up telling you that you’re screwed and have to just deal with it as they wait for the next sucker to call. Ebay made the news in my area of people buying things for Christmas as products not as described and forcing the customer to still have to pay for it. There was one where a person ordered a inflatable dinosaur for a kid that showed the kid in the picture riding it. When the customer received it, it was just a small toy dinosaur that was just a figurine that would fit in your hand. But eBay is forcing this person to pay for this crap as they did me. Ebay is turning into craigslist and needs to be boycotted. I have cancelled my eBay account and filled an unauthorized charge with my bank and will shop at amazon in the future.

By: Common Sense

Common Sense — Sat, 29 Aug 2020 06:44:54 +0000

I think you’re a scammer or a total moron.You waited ten days to dispute the claim.An honest buyer would never wait 10 days and would check on their package immediately to file a dispute of an “empty box”.I side with the seller on this case.There should be a two day return policy like what offer up has because the scamming buyers out number the sellers by a ratio of 100:1.

By: Peterson

Peterson — Fri, 24 Apr 2020 06:07:10 +0000

Why did you leave it there for 10 days without opening it? A few days of leaving it there unopened is understandable, but 10 days? If you’ve done online shopping (or tbh any kind of shopping) before, it is so important to immediately check if all your items are present. Do you buy something from any store and then later only check if all the contents you bought are present after 10 days? Don’t think so.

As for scammers, there are indeed many everywhere; it sounds very presumptuous to just assume scammers only exist on websites like eBay. Unfortunately, if you want cheaper, discounted items that is a risk you’re gonna have to take.

As for Chinese scammers, yes there are indeed many, so do check the origin and try to go for locally-based companies. There’s still a risk with tampering, but ordering anything online involves that risk. Moral of the story? Google good headphones to get, invest in one that will last you a long time with great quality and durability. Places like Reddit can advise you on good things to get and what’s really worth your money.

By: Brad

Brad — Sat, 25 Jan 2020 23:29:40 +0000

I personally have bought thousands of items on Ebay and have never received an empty box. However, my dad bought one thing, a thousand dollar bike on Ebay from someone with zero feedback. The bike never arrived. However, the seller used a complicated fraud scheme and Ebay/Paypal rejected my dad’s case. I will not specify the details of the scheme for fear it would be repeated. Fortunately, my dad paid with a credit card and was able to dispute it. Never pay for expensive items with a bank account or balance!

Fast Forward to today:
I just got scammed. I have just received an empty box from an order I placed on a website. (I have never received an empty box before!) The website looked legit and was even a known brand name. But looking online, I now see that there are many complaints about that website. I paid with something called “Afterpay” which is also probably a scam. I am only out one fourth of the total price, but since I will refuse to pay anything more, Afterpay will probably come after me with collection notices or something. I can promise you they won’t steal another dime from me, but they might hurt my credit rating for the next 8 years.

By: Mark Rich

Mark Rich — Tue, 03 Sep 2019 05:17:46 +0000

You know how I deal with people like that . I send them exactly what I received in a return .I use the system as much as they do.

By: simon

simon — Sat, 01 Jun 2019 09:20:00 +0000

In reply to MyGuy. I am more miserable than you. In March, I spent $120 on eBay to buy a refrigerator, but I checked the tracking number. The ups website showed that the goods had been signed. I asked my family and the family said that they did not see the goods. I emailed the UPS staff, and the staff asked me to provide a picture of the eBay shopping, which has been eBay's realistic shipping address. After the UPS staff told me that the tracking number was correct, but the destination of the goods was not the address I provided, but UPS could not tell me more details. I saw the tracking number showing that the goods were only one pound, but I bought a refrigerator that weighed more than a pound. I contacted eBay and eBay asked me to contact PayPal for a refund. PayPal asked me to provide evidence, and I provided feedback on the fact that four people were cheated by the seller. Provided my conversation with UPS. It also provides a picture showing only one pound of weight on the tracking number. But PayPal has been delaying the time. By yesterday they sent me an email telling me that they didn't support my appeal because the seller provided evidence and I asked to see the consignee's signature, but PayPal ignored me. Now I have deducted $120 from my PayPal credit and asked me to pay interest. I want to ignore the bill here, but I am afraid that it will affect my credit. I will not use PayPal and eBay in my life. This is a very shameless one. Company, I feel sick about their behavior

By: Amy

Amy — Sun, 19 May 2019 17:01:40 +0000

Ebay Seller BESTDEAL04

I purchased 2 seperate orders for Modere Supplements.
Received the 1st order a d it was open bottle, seal broken, missing 3 of the 90 supplements. (Listed as brand new FACTORY SEALED)

Two.days later received 2nd order and it was a sealed envelope completely empty!!!
Contacted ebay. They told me to wait to.see if the seller resolves it. If not call back after 3 business days and they will refund the money.
This scares me cause im worried i will lose my money